BijliBatti is committed to the highest quality standards and we take pride in our products. We are here to serve you with the best possible products and will never compromise on that. We inspect every single product very carefully before packing it up, and we never let any defect go unnoticed.

Sadly, sometimes we have to cancel an order. This is because there might be a delay in getting the product or there might be some issue with the inventory at that time, which means that we can’t ship out your order immediately. You will get an email from us at least two days before we cancel your order so that you don’t have to worry unnecessarily about your order.

If you have purchased via Online payment (not Cash on Delivery), then you will be issued a refund within 2 working days. We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. The amount should reflect in your bank account or credit card within 5-7 working days.